IMPORTANT NOTICE TO SOCRATES.COM Landlord's Tenant Mgmt PRO Users
Socrates.com and the Socrates brand have been sold, effective April 23, 2008. As such, Provericon's licensing and support agreement with Socrates Media LLC is suspended until further notice. Provericon will no longer provide support for Socrates-branded products such as Landlord's Tenant Management PRO or Landlord's Tenant Management LITE. We apologize for any inconvenience.

Landlord Forum

Post your questions to the NEW! Landlord Enterprise Edition Support Forum - get responses from other Landlord users and members of the Development Team!

Important Support Files for Landlord Enterprise Edition

"What is .NET and why is it required for installing my software?" The .NET Framework is simply an update to your computer from Microsoft that contains functionality and components that Landlord Enterprise Edition requires to function. Put simply, Landlord Enterprise Edition is built "on top of" this framework and cannot install or run without it. Many newer programs are also being released that depend on the .NET Framework being installed on your computer - we are proud to provide software using the latest and best technology. The .NET Framework is available for download for free from Microsoft (requires Windows 98 or higher).

• Download .NET Framework (.NET v1.1 is required for installation even if you have .NET v2.0 installed)
• Download Microsoft Data Access Components (MDAC) (The MDAC update may be required for installation)

Support for Landlord Enterprise Edition LITE or PRO

As a registered user of either LITE or PRO, you're entitled to receive personalized,
friendly service from the team that developed Landlord Enterprise Edition.

Technical Support Includes:

- Every new version, including major releases and patches

- Limited telephone support (additional charges may apply)

- Free Email Tech Support (questions typically answered within 1 business day)

- Support via Remote Desktop / Instant Messenger - for selected issues
and problems we often provide support services via Remote Assistance features
in MSN Messenger, or through services such as CoPilot.com. This enables us
to visually see your screen while you watch as we fix problems on your computer.

- Access to the Landlord Enterprise Edition support forums, where you can
post comments, issues, bugs, etc. You can also receive feedback
from the Landlord Enterprise Edition Development Team as well as
other software users. The forum includes feature demonstrations and
frequently-asked questions and answers.

- 25% discount on all custom services, including all Provericon add-on products,
custom development, and customized reports.

Email Support: 24 Hours / day, 7 days a week
Telephone Support: Limited, Monday - Friday (call back service available)

Register Now

Contact Technical Support

Email:
Telephone:		(403) 263-9111