Q. What kind of reports will Landlord generate?
Q. Can I customize Landlord for my organization?
Q. Can I use Landlord Enterprise on more than one computer?
Q. What kind of Tenant information can I track?
Q. What kind of Unit information can I track?
Q. I have pictures of floor plans and unit interiors. Can I use them with Landlord?
Q. Will Landlord keep track of who owes rent?
Q. How can I manage houses/units with multiple renters on the lease?
Q. Can I print receipts?
Q. Does Landlord enable me to create Tenant Applications?
Q. What about other documents?
Q. I need to keep track of Income and Expenses. Any help?
Q. Can I use Landlord to keep track of my business partners?
Q. What are Maintenance Logs?
Q. Will Landlord allow me to keep track of equipment?
Q. Will Landlord run on my computer?
Q. Will Landlord Enterprise work with Quickbooks?

Read More Frequently Asked Questions on Our Support Forums ...

Q. What kind of reports will Landlord generate?

A. Landlord comes powerfully equipped with the following reports:

- Tenant Listing by Last Name
- Tenant Listing by City
- Tenant Detail Report
- Rent Roll
- Late Rental Payment Reminders
- Tenant Contact History
- Incomplete Tenant Tasks
- Payments by Unit #
- Unit List by Unit #
- Occupied Unit List by Unit #
- Vacant Unit List by Unit #
- Unit Details
- Leases by Unit #
- Repairs & Maintenance by Unit #
- Income Accounting Entries by Entry Date
- Income Accounting Entries by Account
- Income Accounting Entries by Accounting Period and Account
- Income Accounting Entries by Accounting Period and Account for a Building
- Income Accounting Entries by Accounting Period and Account for a Vendor
- Income Accounting Entries by Accounting Period and Account for a Unit
- Income Accounting Entries by Accounting Period and Account for a Tenant
- Expense Accounting Entries by Entry Date
- Expense Accounting Entries by Account
- Expense Accounting Entries by Account for a Building
- Expense Accounting Entries by Account for a Vendor
- Expense Accounting Entries by Account for a Unit
- Expense Accounting Entries by Account for a Tenant
- Expense Accounting Entries by Accounting Period and Account
- Profit / Loss Summary
- Profit / Loss Details
- Chart of Accounts
- Tax Incurred vs. Tax Collected
- Move In / Out Checklist

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Q. Can I customize Landlord for my organization?

A. Of course. Landlord allows you to store your company information, which will appear on-screen and your logo will appear on reports. You can also customize various status codes, unit categories, flooring, heating, and parking types, and much more. You can set default country, city, and state values, as well as adjust the late fee settings, damage deposit settings, and lease parameters.

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Q. Can I use Landlord Enterprise on more than one computer?

A. Yes. The software is fully networkable and will work with multiple computers on your network accessing the same Tenant, Unit, and Lease data. The Networking feature is available from the Tools >> Options >> Network tab.

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Q. What kind of Tenant information can I track?

A. You can store an enormous amount of detail about each of your tenants. In addition to the basics, like general contact information, Landlord will keep track of secondary lease holders, and financial information like gross income, bank details, and account numbers. You can store information about pets, occupants/roomates, vehicles, emergency contacts, tenant incidents, and other notes.

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Q. What kind of Unit information can I track?

A. Information about your rental units includes Square Footage, Number of Bed/Bathrooms, Heating Type, Electricity #s, and more. You can also flag whether or not the unit is furnished, non-smoking, and has a fireplace, patio/balcony, microwave, washer/dryer, dishwasher, and refrigerator. You can also store an unlimited number of photos of your units - display and print floor plans, interior photos, etc.

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Q. I have pictures of floor plans and suite interiors. Can I use them with Landlord?

A. Definitely. Landlord will allow you to link any scanned image of your suite to the database. This picture will be displayed on-screen when you view the details for that unit. Landlord will allow you to store unlimited images for each unit - enough for floor plans, interior, and exterior photos.

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Q. Will Landlord keep track of who owes rent?

A. Landlord will keep track of any tenants for which rent hasn't been collected. Landlord will remind you of these tenants. An on-screen listing of Tenants who are delinquent with rent can be displayed at any time. Landlord also includes a report showing all uncollected rent due at a specific point in time, allowing you to project rental income.

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Q. How can I manage houses/units with multiple renters on the lease?

A. Landlord Enterprise Edition will allow you to manage units with multiple renters and lease configurations. In fact, you can have separate late fee terms, security deposits, and split the rent due in any fashion which suits you.

If you're using a recent version of the software you should be able to create a rental agreement for each tenant for the same house, but you'll need to create your apartment records a little differently.

Create a Unit record for each Tenant with the Unit # called "House A - Chris" for example, to represent "Chris" in "House A". Create another Unit record called "House A - John" for the same house with John as the Tenant.

Create separate lease agreements for each Tenant/Unit combination. Select by Unit # (eg. House A - Chris) and type the additional details for the lease - damage deposit, late fee, etc.

This way you'll be able to track expenses separately for each Tenant/Lease, as well as collect Rent and track late rent separately.

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Q. Can I print receipts?

A. Yes. Landlord can issue a receipt whenever you post a rental payment. You can print this receipt, email it, or export it to Word, Excel, or Adobe PDF format. You can also re-print receipts at any time.

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Q. Does Landlord enable me to create Tenant Applications?

A. Yes. Application for Rent forms can be generated using the Tenant information you have stored about the Tenant in the database, making application processing quick and easy. You can also print a blank Application form to have the Tenant fill out manually if you choose.

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Q. What about other documents?

A. Current forms and contracts include:

- Application for Rent form
- Fixed Term Lease Agreement
- Notice to Vacate or Renew Lease
- Pet Agreement
- Clean-up & Large Item Removal Reminder
- Settlement Charges Guide
- Tenant Recommendation Letter
- Eviction & How it Affects You
- Move Out Reminder
- Notice to Vacate for Non-Payment of Rent
- Rent Increase Notice
- Returned Check
- Important Information for New Residence

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Q. I need to keep track of Income and Expenses. Any help?

A. Landlord Enterprise offers a simplified Accounting ledger for both Income and Expenses. You can create Income and Expense entries, assign them to any combination of Tenants, Units, Buildings, and Vendors. You can also create custom Accounting Categories.

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Q. Can I use Landlord to keep track of my business partners?

A. Yes. Landlord Enterprise includes a way to store information about all of your Vendors and other Contacts, which can be assigned to Maintenance Log entries if necessary. Track Addresses, and other Contact information.

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Q. What are Maintenance & Repair Logs?

A. In Landlord Enterprise, you can use Maintenance Logs to keep track of important issues that need attention. Each Unit can be linked individually to its own Maintenance Log, which can track information like Priority, Status, Cost, Invoice # and Date, Completion Date and more.

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Q. Will Landlord allow me to keep track of equipment & fixed assets?

A. Equipment belonging to your organization can be stored and linked to units in Landlord Enterprise. You can keep track of things like Serial #, Model #, Brand, Purchase Date, Purchase Price, and Supplier/Vendor (where it was purchased).

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Q. Will Landlord run on my computer?

A. Landlord will run on most desktop and laptop PCs running Windows. The following are recommended and minimum hardware ranges - most PCs within this range will have no problem installing and running Landlord.

Recommended Hardware Configuration :

Pentium-class processor (Pentium III or Celeron, 1.0 GHz) or better
1 GB RAM or more
100 MB free Hard Drive space or more
1024 x 768 Display, 32 bit colour display

Minimum Hardware Configuration:

Pentium-class processor (Pentium 200 MHz or higher)
256 MB RAM
50 MB free Hard Drive space
1024 x 768 Display or better, 16 bit colour or better display

Landlord requires approximately 25-30 MB hard drive space when fully installed. Your database will grow as you add tenant and unit data, and will require additional space accordingly.

Operating System and Software Requirements

Landlord will run on Windows 98, ME, NT, 2000, XP (Home & Pro), Vista (all editions) and Windows 7.

All operating systems must have the .NET Framework installed. The latest version of Landlord Enterprise (2009) will automatically install the .NET Framework if required on your computer, so you won't have to do anything complicated. Most modern versions of Windows (i.e., XP, Vista, and Windows 7) have .NET pre-installed, so this is usually not an issue.

Landlord will not run on Windows 95 or earlier. Please also ensure that Internet Explorer 6 SP1 or later is installed on your computer (important only for Windows 98 users).

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Q. Will Landlord Enterprise work with Quickbooks?

A. Yes. All of the data in Landlord Enterprise is exportable to Excel / CSV format that can be imported easily into Quickbooks. Simply open a tab containing the data you wish to export, and click the Export to Excel button at the top of most tabs. The data will open in Excel (you must have Excel installed of course) and then you can save the data to a file. This file can then be imported into Quickbooks using the method described here:

http://support.quickbooks.intuit.com/Support/Pages/InProductHelp/Core/QB2K5/pro/excel_p/intro_msimport.html

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